GOM Mix

Error Inquiry

The preview video plays stutterily.

If the quality of the original file is high compared to the specifications of the PC you are using, the video may play slowly, and this will improve after the conversion to a proxy file is complete.

The conversion process to a proxy file may vary depending on the quality and length of the original video, and is usually completed within a few minutes from the time the file is added.

If ffmpeg.exe is running in the Windows Task Manager, the conversion process is in progress, so please play and use the video once the process is complete.