Common
Is it possible to cancel GOM Easy Pass for free within the first 10days of the initial subscription?
If you are using the automatic monthly payment of GOM Easy Pass for the first time, we provide a 10-day free cancellation period.
You can cancel the payment within 10 days after the first payment, and cancellation can be done in 'My Page' > 'Payment History.'
However, if you paid using Komoju, Fastspring or PayPal, direct cancellation is not possible. Please contact our customer service for cancelation.
The 10-day free cancellation for GOM Easy Pass is provided only once for the first payment on each account.
After the second payment, cancellation and refund are available for the second payment only if the product has not been used within 7 days. Please keep this in mind for your usage. (The secondary payment cannot be directly canceled for free.)