GOM Cam 2024
Error Inquiry
When recorded files are not being created or are not playing back in the designated storage folder
[When the recorded file is not created in the save folder or cannot be played
If you click the ‘Stop’ button after recording normally, the recorded video file in the save folder should be created.
However, if a file is not created in the save folder, or if it is created but cannot be played, Please check if the software 'Bytefence' is installed on your PC.
If Bytefence software is installed, there have been cases where this software mistakenly identifies GOM Cam's file creation as a threat.
Please use it after uninstalling from 'the Windows Control Panel > Programs and Features menu.'"